You’re unapologetically WRECKING the status quo.
– Former VP of Claims & Litigation
If you are involved in insurance claims and have arrived at our site to learn more about us, know this: we recognize the challenges of your job and will not uniformly vilify all claims departments. We realize that the culture of some insurers purposefully undervaluing and delaying claims resolution is a symptom – but not a systemic disease – in the industry.
Our firm has a combined seventy (70) years of experience in insurance defense. Our lawyers were panel counsel for nearly one hundred (100) insurers in the United States, London, Bermuda, Ireland, Canada, Germany, Switzerland, and The Caribbean. Simply, we know how insurance companies work. Before forming his firm, Will Moye was viewed as one of a handful of “go to” trial lawyers for domestic and international insurers for all their high-exposure Texas risks. From that perspective – trying cases to juries for defendants – he has been involved with instructing and educating claims management teams on how to fairly and effectively resolve cases for more than two decades. Evan Kramer is a former state-wide managing lawyer for a top ten (10) domestic P&C insurer ranked by net written premium. We know the job, and include a sample of what our lawyers have done:
- Led several dozen internal training conferences for the entire ladder of in-house claims departments for domestic and London-based insurers including their Presidents, Chief Claims Officers, Heads of Claims, Heads of Litigation Management, Associate Vice Presidents, Assistant Vice Presidents, and front-line claims adjusters on how a defense attorney should manage and resolve high exposure litigation in Texas.
- Led dozens of internal training conferences for underwriting teams for both domestic and international primary and excess cover to determine what risks the companies should avoid and how their premium structure reacts to litigation risk and outcomes at Texas courthouses.
- Led presentations and served on expert panels at national trade conferences for Claims Litigation Management (CLM), the Defense Research Institute (DRI), and the Trucking Industry Defense Association (TIDA), to train defense lawyers and in-house claims teams on litigation trends and case resolution strategies.
- Led market-wide presentations for insurers and re-insurers at Lloyd’s of London on litigation trends and case resolution strategies for trucking and energy claims in Texas. Will Moye is the only current Plaintiff’s lawyer who can say they spoke at the Old Library at the Lloyd’s Building to a roomful of Lloyd’s syndicate claim representatives, Lloyd’s underwriters, and Lloyd’s brokers on the intricacies of Texas catastrophic personal injury litigation and the Texas jury system.
What does this mean for you, the insurance representative? It means that we know that you have an obligation to protect your insured within the bounds of good faith and fair dealing and the provisions in the State’s insurance codes. We know that to set a proper indemnity reserve that you require all available information. We know that most of the information you receive about a litigated claim comes from defense counsel case management litigation reports, which are written by lawyers facing unfair business motivations to simultaneously protect their true legal client while also being graded by litigation management departments to spend less money on defense and project indemnity savings where possible. The result is often an incomplete picture of the true risk of exposure to both insured and insurer.
Our firm invites you to talk directly to us about our client’s case. The assigned defense lawyer can be involved or not involved – after all, that lawyer represents the litigated interests of your insured and not, you, the insurer.
If you make thoughtful and reasonable settlement offers, we will make thoughtful and reasonable settlement demands. While litigation management explores new ways to save on defense spending, the easy solution is for the claims litigation team to actively communicate directly with claimants’ counsel to achieve a common end: protecting your insured by obtaining claim resolution for an amount that is fair and reasonable.
The calculus is an easy one for us: be reasonable with us and we will be reasonable with you. If not, that is what juries are for, and we have no issue investing in any case to make sure our clients get full and fair compensation for their injuries from a Texas jury.
Any trial. Any court. Anytime.
